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Reconsideration

Reconsideration is an internal review of a decision the OSC has made. Find out how it works.

Last updated 28 June 2026

What is reconsideration?

Reconsideration is a process where the OSC reviews its original decision. The OSC may consider any new information provided in the reconsideration application.

What decisions can the OSC reconsider?

The OSC may reconsider:

  • A direction

  • An order following non-compliance with a direction

  • A decision not to give a direction

Who can apply for reconsideration?

You may apply for reconsideration if you are:

  • The victim in a report to the OSC, or their authorised representative, and want the OSC to review its decision on that report

  • The recipient of a direction or an order from the OSC

  • A person affected by an OSC direction, such as where the direction covers material you shared online or an online account you own

Time limit to apply

You must apply within 14 days of the OSC’s decision, direction, or order.

If more than 14 days have passed, you will need to:

  • Explain why you are applying now, and

  • Provide evidence to support your reasons for the late application

What to provide in your application

You will need to provide:

  • The OSC case reference number for the decision you want reconsidered. This enables the OSC to locate and retrieve information relevant to your application.

  • The reasons why you are applying.

  • Declaration that any information you provided is true. Please note that making a false declaration is an offence.

  • Any other documents or materials that can support your application.

Important things to know

  • An application for reconsideration does not suspend any OSC direction or order.

  • The OSC will assess each application carefully. Submitting an application does not guarantee that the OSC will change its decision.

  • The OSC may contact you if more information is needed.

Want to be contacted if someone else asks for reconsideration in your case?

You may still provide your contact details to the OSC even if you do not wish to apply for reconsideration. The OSC may contact you if someone else applies for reconsideration in a case concerning you.

Ready to proceed?

Apply for reconsideration | Submit contact details

Frequently asked questions

Why do I need to provide the OSC case reference number?

The case reference number enables the OSC to locate and retrieve information relevant to your application.

What happens if I do not have the OSC case reference number?

If you are the victim, or their authorised representative, you will be able to retrieve the OSC case reference number in the emails you received from the OSC.

If you received a direction from the OSC, the OSC case reference number will be in the direction.

If you are affected by a direction, you can ask the platform or administrator that received the direction for the OSC case reference number.

If you cannot get the OSC case reference number, please contact the OSC at applications@osc.gov.sg.

How is the 14-day period to submit a reconsideration application calculated?

The 14-day period runs from, where applicable:

  • The time the direction or order is given, or

  • The time you are informed that OSC will not give a direction

Can I withdraw an application for reconsideration?

Yes, you may withdraw your application for reconsideration any time before the OSC makes a final decision. Please contact the OSC at applications@osc.gov.sg to withdraw your application.